Omnichannel Contact Center Solution Malaysia
Udesk enhances customer interactions via text, mobile, phone, email, chat, and social media. Experience top connectivity and responsiveness with Udesk, prioritizing customer satisfaction.
Our Solution Advantages
Professional Industry Solutions
Provide professional solutions for different industries.
Higher Work Efficiency
Combining our product AI to improve productivity and management efficiency.
Satisfied Customer Experience
Omni-channel contact and intelligent insights of customer voices to improve your NPS.
Find Innovations For Any Industry
Whatever your scenery, we offer solutions to modernize your business, save time, and lower costs.
Product Matrix
Serving enterprise customers with "escort"
Customer Communication
Omnichannel
Be available for your customers whatever channel of communication they choose.
Learn moreLive Chat
Be available for your customers in an instant.
Learn moreCall Center
Make it easy for your agents to provide exceptional voice service with an intuitive.
Learn moreVideo Chat
Real Time Video Chat with Customers
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AI-Driven Chatbot
AI Chatbot
Revolutionize your customer service with AI and chatbots.
Learn moreVoice Chatbot
AI-powered bot that provides intelligent answers to customer queries.
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Service and Insight
Ticketing
A powerful ticketing system to easily manage customer service requests
Learn moreVoice of Customer
Powerful Customer Insights and Transformational Results
Learn moreInsight
A comprehensive reporting and analytics tool to measure and monitor service performance.
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Customer Cases
TRUSTED BY +50,000 BUSINESSES
Ready to experience it?
Let's get you started.
![Customer Cases](/women.png)