Customer Service& Support Blog

Products

Customer Communication

Omnichannel

Be available for your customers whatever channel of communication they choose.

View details >

Live Chat

Be available for your customers in an instant.

View details >

Call Center

Make it easy for your agents to provide exceptional voice service with an intuitive.

View details >

AI-Driven Chatbot

AI Chatbot

Revolutionize your customer service with AI and chatbots.

View details >

Voice Chatbot

AI-powered bot that provides intelligent answers to customer queries.

View details >

Service and Analytics

Ticketing

A powerful ticketing system to easily manage customer service requests

View details >

Analytics

A comprehensive reporting and analytics tool to measure and monitor service performance.

View details >

Solutions

Government

Building a smart government and promoting the digital transformation of government affairs

View details >

Finance Service

AI drives business growth and creates customer focused financial advisors

View details >

Retail&eCommerce

Comprehensively enhance marketing transformation and service experience of consumer goods enterprises

View details >

Healthcare

Create secure, personalized patient experiences with advanced security measures, fostering proactive health

View details >

Customers

Digital Government

Finance

Consumer Goods

Transportation Logistics

Energy

Tourist Hotels

Manufacturing industry

Beijing Metro

Based on 96123 intelligent voice robot, the management efficiency and benefit are improved

View details >

Beijing Customs

ntelligent customer service 7 * 24 service, automatic response

View details >

CEBBank

Udesk improves customer service with automated processes and intelligent routing.

View details >

Watsons

Udesk enhances customer management, boosting satisfaction and efficiency.

View details >

Chow Tai Fook

Udesk enhances customer management, boosting satisfaction and efficiency.

View details >

Estee Lauder

AI-driven platform elevates customer service, garnering positive reviews and boosting performance.

View details >

J&T Express

Udesk improves customer service with automated processes and intelligent routing.

View details >

ExxonMobil

Udesk streamlines inquiries, enhancing efficiency and satisfaction through standardized SOPs

View details >

HILTON

Udesk provides multilingual support, with a robot handling common queries to reduce human workload.

View details >

Udesk streamlines outbound calls with 30+ scripted sets for screening and notifications.

View details >

Dyson

Udesk resolves 50%-60% of requests within 10 minutes, saving over 80% in manpower costs.

View details >

Schneider

Al Robot integrates a full range of product materials to create an integrated intelligent service

View details >

Search the whole station

and work order system. It connects to more than 20 domestic and international communication channels

Comprehensive Overview of Overseas Customer Service System Functions: Must-Read for Enterprises Going Global!

Overseas Customer Service System,Global Customer Service System,Cross-border Customer Service System
24/10/2025 359
and work order system. It connects to more than 20 domestic and international communication channels enabling barrier-free connection with your global customers.Online Customer Service Udesk Overseas Intelligent Customer Service System – a single platform that integrates a cloud call center Guide
2025 Udesk Large Model Customer Service System Comprehensive Unveiling of Specific Functions and Application Scenarios

AI Customer Service,AI Customer Service System,Online Customer Service Software
24/10/2025 405
and work order system. It connects to more than 20 domestic and international communication channels enabling barrier-free connection with your global customers.Online Customer Service Udesk Overseas Intelligent Customer Service System – a single platform that integrates a cloud call center Guide

The article is original by Udesk

Expand more!

and work order system. It connects to more than 20 domestic and international communication channels

Comprehensive Overview of Overseas Customer Service System Functions: Must-Read for Enterprises Going Global!

2025 Udesk Large Model Customer Service System Comprehensive Unveiling of Specific Functions and Application Scenarios

The article is original by Udesk