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Amid the surge of live-streaming e-commerce penetration exceeding 25% and instant retail sales surpassing ¥500 billion, the small goods industry is...
172
With the penetration rate of new energy vehicles exceeding 30% and the surge in smart connected vehicles, after-sales consulting scenarios have bec...
8
In the financial and insurance industry, the quality of customer service is directly related to an enterprise's reputation and market competitivene...
27
In today's deeply integrated digital and real economies, the logistics industry—as critical infrastructure of the national economy—faces unpreceden...
11
In the wave of the digital economy, online customer service systems have evolved from being an "optional feature" for enterprise services to a "str...
16
In an increasingly competitive intelligent customer service landscape, the Udesk Omnichannel Customer Service System has carved out differentiated ...
35
Amid consumption upgrade and digital transformation, branded apparel chains are shifting from
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In today’s world where customer experience fuels competitiveness, every business needs an intelligent, flexible, scalable customer service system. ...
21
The online education industry is undergoing a transformation from extensive growth to refined operations. Cloud call center systems, with their tec...
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Against the backdrop of rapidly changing user demands and increasingly complex service scenarios in the Internet industry, traditional customer ser...
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Customer Service& Support Blog