Customer Service& Support BlogFrom Tradition to AI Agent: The Transformative Journey of Customer Service System Development
Against the backdrop of the vigorous development of the Internet economy, customer service has become a key battlefield for enterprises to shape th...
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Against the backdrop of the vigorous development of the Internet economy, customer service has become a key battlefield for enterprises to shape th...
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Amid the surging tides of the Internet industry, the core logic of commercial competition is constantly evolving. From the early era of "product is...
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Against the backdrop of increasingly fierce competition in the dairy industry, consumers have become more stringent in their requirements for produ...
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In the context of the rapid evolution of Internet technology, competition among Internet enterprises has become increasingly fierce. The service-or...
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Driven by the wave of globalization, the cross-border trade of small commodities has ushered in unprecedented opportunities and challenges. In this...
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Amid the sweeping wave of digitalization, the medical device manufacturing industry is facing unprecedented opportunities and challenges for transf...
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Driven by the "dual carbon" goals, the new energy industry has witnessed explosive growth. From electric vehicles (EVs) and photovoltaic (PV) power...
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Amid today’s digital wave, the customer service sector is undergoing a profound transformation, with the emergence of AI Agents serving as the core...
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In the wave of the digital economy, online customer service systems have evolved from being an "optional feature" for enterprise services to a "str...
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Amid consumption upgrade and digital transformation, branded apparel chains are shifting from
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