Customer Service& Support BlogUdesk has been selected into China’s Top 30 Pioneer AI Agent Cases 2025!
Recently, Udesk has earned another significant recognition in the commercialization of AI technologies: The projects it co-developed with Chow Tai ...
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The Udesk News Center is a platform that highlights Udesk product features, advantages, and applications. It offers timely news and updates on both the product and the company, keeping users informed about the latest functionalities and corporate activities.
Recently, Udesk has earned another significant recognition in the commercialization of AI technologies: The projects it co-developed with Chow Tai ...
65
When consumers’smart home devices can already predict needs and place orders automatically, enterprise customer service systems are still trapped i...
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As the year-end sprint kicks off, are customer service leaders still struggling with annual summaries? After a year of hard work and numerous optim...
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Entering 2026, ticketing systems have evolved from simple
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Against the backdrop of accelerated digital transformation, AI outbound call robots have become a key tool for enterprises to reduce costs, increas...
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In 2026, the deep integration of large model technology and enterprise knowledge management has transformed knowledge bases from "document storage ...
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Recently, Xtep, a leading domestic sportswear enterprise, and Udesk, a benchmark enterprise in the AI service sector, officially entered into a dee...
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As AI agents evolve from "passive responders" to core tools that independently process refunds, recommend products, and schedule services, efficien...
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A well-known home appliance enterprise (hereinafter referred to as Enterprise A) was once trapped in such "customer service dilemmas": Traditional ...
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As China’s premier customer service AI agent brand for global markets, Udesk has been named to the "2025 China Tech Global Expansion High-Growth En...
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