Customer Service& Support BlogProvide better contact centre services
Nowadays, the customer service system has been popularized to various enterprises in various industries, but the service level is still uneven. In ...
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The Udesk News Center is a platform that highlights Udesk product features, advantages, and applications. It offers timely news and updates on both the product and the company, keeping users informed about the latest functionalities and corporate activities.
Nowadays, the customer service system has been popularized to various enterprises in various industries, but the service level is still uneven. In ...
162
According to the latest data, Malaysia's Internet penetration rate is as high as 96.8%, and social media users account for 91.7% of the total popul...
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In fact, many people are not unfamiliar with online chatbot, when you shop in the shopping app automatically pop up the product introduction, when ...
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There’s an inevitable fact that the ways companies manage their customer relationships are undergoing reasonable changes. More and more businesses ...
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The work order system is an important part of business operation, which can help enterprises improve work efficiency and optimize resource manageme...
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The age of digital development has brought diversified customer behavior. From offline physical store to e-commerce platform, from social media mar...
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Udesk has been committed to change traditional inefficient customer service.By consolidating multiple communication channels into a single platform...
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Malaysia is a multi-cultural integration country, the technology, consumer goods, retail and other markets are developing rapidly, brand enterprise...
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In recent years, due to the improvement of consumption level, Malaysian consumers have increasingly high requirements on the quality of corporate c...
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Whether you are engaged in IT operation and maintenance, customer service support, or e-commerce, retail chain, a fast and efficient work processin...
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