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The Udesk News Center is a platform that highlights Udesk product features, advantages, and applications. It offers timely news and updates on both the product and the company, keeping users informed about the latest functionalities and corporate activities.
Artificial intelligence (AI) plays a transformative role in the financial technology (fintech) sector by utilizing sophisticated algorithms and machine learning techniques. These innovations autom...
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Udesk helps enterprises improve customer service quality and achieve business growth through omnichannel communication, AI automation, data analysis, and other functions. Its flexibility and scala...
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KCS knowledge Base KCS knowledge Base is an intelligent knowledge repository that helps you leverage and utilize your team’s knowledge to provide customers with a better self-service...
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In today's changing digital landscape, customer service is no longer just about resolving customer queries—it’s about providing designed, efficient...
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Today, customer satisfaction can easily make or break a brand and call center services have become the backbone of customer engagement. For busines...
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Hey, Malaysian friends, are you ready to welcome a brand new partner? That's right, what I'm talking about is - an intelligent, humanoid robot that...
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The work order system improves operational efficiency through centralized management, automated processes, collaborative support, etc. Udesk, as an...
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In this globalized world, more and more companies are planning to expand overseas market for broader development. However, there are many challenge...
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Imagine this: Every time you do online shopping or seek advice, you can get a response pronto. Wouldn't that be amazing? In Malaysia, this sort of ...
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Both large and small companies are now using support ticket systems to solve customer problems in a timely, efficient and systematic manner.
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Customer Service& Support Blog