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The Udesk News Center is a platform that highlights Udesk product features, advantages, and applications. It offers timely news and updates on both the product and the company, keeping users informed about the latest functionalities and corporate activities.
In 2025, as Industry 4.0 enters a deep development phase, work order systems have evolved from traditional "task recording tools" to "production-se...
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In the wave of enterprise digital transformation, customer service voice robots have evolved from auxiliary tools to core engines for cost reductio...
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In the 2025 digital competition, knowledge bases are no longer "add-ons" for enterprises, but core infrastructure supporting efficient customer ser...
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At the foot of Mount Emei early in the morning, tourist Ms. Wang stared at her phone, worried. She wanted to climb the mountain with her parents bu...
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In 2025, the global cross-border e-commerce market size is expected to exceed 12 trillion US dollars, with Chinese sellers accounting for 35% of th...
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In the global enterprise service market, Zendesk holds a certain share thanks to its first-mover advantage, while Udesk has risen rapidly through l...
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Driven by the wave of globalization, enterprise overseas expansion has become a trend. However, the journey overseas is not without obstacles—langu...
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In today’s digital era, the healthcare industry is undergoing an unprecedented transformation. With the rapid development of technology, customer s...
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In the field of customer service and marketing, traditional telephone calls have long been criticized for high costs, low efficiency, and poor user...
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In an era where digital services permeate every aspect of life, online customer service systems have transcended the scope of simple communication ...
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Customer Service& Support Blog