Customer Service& Support BlogDeeply Connect with Your Global Customers with Udesk Call Center
In this globalized world, more and more companies are planning to expand overseas market for broader development. However, there are many challenge...
327
Search the whole station
The Udesk News Center is a platform that highlights Udesk product features, advantages, and applications. It offers timely news and updates on both the product and the company, keeping users informed about the latest functionalities and corporate activities.
In this globalized world, more and more companies are planning to expand overseas market for broader development. However, there are many challenge...
327
Imagine this: Every time you do online shopping or seek advice, you can get a response pronto. Wouldn't that be amazing? In Malaysia, this sort of ...
455
Both large and small companies are now using support ticket systems to solve customer problems in a timely, efficient and systematic manner.
325
Omnichannel, as its name suggests, is a leading approach to current and potential customers. Meanwhile, it means the enterprises provide the produc...
472
This is because, through the findings, businesses in Malaysia want to bring effective means of customer service and provide support in a very insta...
692
Since businesses in Malaysia has continued changing their service methods into more digital ones, cloud call center solutions are revolutionizing h...
414
Customer service now stands as the backbone of any business, especially in fieldss with immediately changing economies like Malaysia. As companies ...
238
Contact center software is an integral part in today's fast and digitized Malay world. Since all firms are still finding ways to make themselves mo...
206
It has been a problem for all cross-border e-commerce companies to worry about, some companies choose to recruit customer service staff around the ...
345
Half a year delivery rate increased by 80%, the work order system was used by me to understand!
460