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The Udesk News Center is a platform that highlights Udesk product features, advantages, and applications. It offers timely news and updates on both the product and the company, keeping users informed about the latest functionalities and corporate activities.
Chinese enterprises' overseas expansion has entered a new phase of "refined operations", yet overseas customer service faces multiple challenges: m...
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Today, as customer service demands become increasingly diverse, call centers are no longer simple "telephone switchboards" but core hubs for enterp...
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Against the backdrop of Gartner’s prediction that "70% of large enterprises will use conversational AI to manage 25% of customer interactions by 20...
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Overseas Customer Service System,Global Customer Service System,Cross-border Customer Service System
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Have you ever had such experiences: when returning or exchanging goods on an e-commerce platform, the customer service says "it has been recorded" ...
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Enterprises choosing an intelligent customer service system essentially means selecting
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AI Customer Service,AI Customer Service System,Online Customer Service Software
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As Chinese enterprises enter the in-depth development phase of their overseas expansion, issues such as language barriers and cross-timezone respon...
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Have you ever received calls like these: an e-commerce platform reminding you that
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In today’s highly competitive retail market, consumer demands are becoming increasingly diverse and personalized. Enterprises need to continuously ...
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Customer Service& Support Blog