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Enterprise-grade Vertical AI Solutions

Industry Customized AI Agent

Vertical scenario intelligent agents for full-scale business cost reduction and efficiency improvement.

Industry customized AI agent assisting finance customer service with intelligent robot and data visualization

Beyond Ordinary Chatbots — Built for Real Business Outcomes

Deeply adapted to each industry's business processes and compliance rules, Udesk AI Agents independently execute workflows, connect with core systems and drive practical business conversion.

Deep Industry Adaptation

Tailored to vertical scenarios, understanding real business logic instead of passive Q&A responses.

Workflow Automation

Independently executes end-to-end business workflows and coordinates service tickets automatically.

Seamless Integration

Connects with CRM, ERP, work order and risk control systems to eliminate data silos.

Compliance & Risk Control

Full-process traceable records with automatic detection of non-compliant remarks and risks.

Solutions By Industry

Six Vertical AI Agent Solutions

Purpose-built intelligent customer service across the full business lifecycle of leading industries.

01 Automotive industry AI agent for lead management and after-sales service

Automotive Industry AI Agent

Covering the full lifecycle of production, exhibition, sales and after-sales maintenance, compatible with both direct sales and distribution models.

Lead Management

Intelligently clean and stratify multi-channel leads, realize automatic cultivation and conversion of leads from live streaming and private domains.

After-sales Operation & Maintenance

Covering vehicle maintenance, rescue services and intelligent diagnosis to form a closed-loop full-lifecycle vehicle service system.

Financial Services

Support consultation and approval of auto loans and vehicle insurance, bill reminders and compliant overdue collection.

Full-scenario Empowerment

Provide multi-language overseas services, and support the internal shared service workflow of human resources and IT departments.

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02 Brand retail AI agent for intelligent shopping guide and after-sales management

Brand Retail AI Agent

Build a closed-loop customer operation system covering public domain, pre-sales, after-sales and private domain scenarios.

Intelligent Shopping Guide

Accurately identify user needs and preferences, match products and benefits, boost transaction rates and customer unit price.

After-sales Closed-loop Management

Automatically process order fulfillment, return & exchange requests and complaint tickets to standardize service procedures.

Private Domain Operation

Implement refined user grouping and targeted outreach to facilitate repurchase cultivation and dormant member re-engagement.

Data-driven Iteration

Accumulate operational data to continuously optimize product strategies and marketing systems.

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03 Catering industry AI agent for intelligent ordering and omnichannel customer service

Catering Industry AI Agent

Adaptable to direct-operated and franchise chain stores, solving core pain points in manpower, investment promotion and operation & maintenance.

Intelligent Ordering

Intelligently recommend combos based on scenarios, tastes and budgets to improve add-on purchase and conversion rates.

Investment Promotion Empowerment

Provide 7×24-hour intelligent reception, with automatic preliminary review, grading and distribution of investment leads.

Omnichannel Customer Service

Uniformly undertake consultations, reservation requests and customer complaints across channels, and automatically create and coordinate service tickets.

Store Operation & Maintenance

Intelligently identify equipment faults and dispatch orders to realize full-process closed-loop operation and maintenance management.

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04 Hotel industry AI agent for pre-stay service, revenue control and member operation

Hotel Industry AI Agent

Integrating service, room management, revenue management and member operation to achieve dual growth in customer experience and operating revenue.

Pre-stay Service

Automate reservation, modification and cancellation processes, and pre-judge and mark high-risk customer groups.

In-stay Work Order Management

Intelligently dispatch orders for room service and maintenance requests, and automatically upgrade and supervise overdue orders.

Revenue Control

Realize intelligent room arrangement, dynamic pricing and channel analysis for refined revenue management.

Member Operation

Implement hierarchical user operation, intelligently handle negative reviews and public opinions, and stimulate repurchase and conversion.

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05 Robot industry AI agent for pre-sales lead acquisition and after-sales maintenance

Robot Industry AI Agent

Empower enterprises to upgrade from hardware sales to full-cycle equipment service operation.

Pre-sales Lead Acquisition

Intelligently rate leads and recommend optimal models based on scenario requirements to achieve precise sales guidance.

After-sales Maintenance

Support self-service fault troubleshooting, remote guidance and intelligent order dispatching, and build a dedicated maintenance knowledge base.

Channel Management

Standardize processes for dealer consultation, spare parts application and store inspection.

Public Opinion Iteration

Capture user review data, dig out product pain points and support continuous product iteration and optimization.

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06 Consumer finance AI agent for precise customer acquisition and compliance risk control

Consumer Finance AI Agent

Covering the full business cycle of finance, balancing business growth and compliance risk control.

Precise Customer Acquisition

Implement hierarchical lead screening and targeted outreach, and automatically answer product consultation questions.

In-loan Risk Control

Provide intelligent bill reminders, and monitor real-time fund usage and abnormal risks.

Post-loan Processing

Conduct compliant collection by user grouping, realize lost contact recovery and asset account management.

Compliance Risk Control

Implement intelligent quality inspection on full-session records to identify and warn of potential operational risks in advance.

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Ready to Upgrade Your Business with an Industry AI Agent?

Start your intelligent customer service journey today and experience full-scale cost reduction and efficiency improvement.

FAQ

Frequently Asked Questions

Everything you need to know about the industry customized AI Agent.

Ordinary robots only support passive Q&A responses. In contrast, industry customized AI Agent is deeply adapted to industry business processes and compliance rules. It can independently execute business workflows, connect with business systems and drive practical business conversion, realizing intelligent operational upgrading for enterprises.

It can seamlessly connect with various business systems including CRM, ERP, work order systems, risk control systems and member management systems, eliminate data silos, realize business linkage and automatic data write-back, and fit perfectly with enterprises' existing digital architecture.

Built-in industry-specific compliance mechanisms are adopted. The entire process of sessions, work orders and operations is fully recorded and traceable. The system can automatically identify non-compliant remarks and operational risks, fully meeting the regulatory requirements of various industries.

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