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In the era of economic globalization, Chinese enterprises' overseas expansion has become an inevitable trend. In exploring overseas markets, precis...
293
In 2025, as global business competition intensifies, overseas customer service systems have transformed from "cost centers" to "brand value engines...
270
In the global enterprise service market, Zendesk holds a certain share thanks to its first-mover advantage, while Udesk has risen rapidly through l...
156
Driven by the wave of globalization, enterprise overseas expansion has become a trend. However, the journey overseas is not without obstacles—langu...
356
With the acceleration of global layout, enterprises' demand for international customer service systems has evolved from "cross-language communicati...
267
In today’s increasingly fierce global e-commerce competition, high-quality customer service has become a key differentiating factor for cross-borde...
1509
Amid the wave of global business, customer service systems have evolved from "cost centers" to "value hubs". Their ability to connect customers, ac...
1798
IDC’s 2025 Cross-border Service Digitalization Report shows that enterprises with comprehensive multilingual support have an overseas customer rete...
99
Against the backdrop of the global wave of digitalization, where the development of the international digital industry is accompanied by both oppor...
103
From September 29 to 30, 2025, the 1st Sri Lanka National AI Expo & Conference (AI EXPO 2025) was grandly held at the King's Empire Hotel in Colomb...
116
Customer Service& Support Blog