Customer Service& Support BlogUdesk and AUX
Wofong Technology has an omni-channel customer service system Udesk, AI scene landing expert GaussMind, and integrated intelligent sales Complete product lines such as the post-service plat...
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Wofong Technology has an omni-channel customer service system Udesk, AI scene landing expert GaussMind, and integrated intelligent sales Complete product lines such as the post-service plat...
468
Artificial intelligence (AI) plays a transformative role in the financial technology (fintech) sector by utilizing sophisticated algorithms and machine learning techniques. These innovations autom...
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Udesk helps enterprises improve customer service quality and achieve business growth through omnichannel communication, AI automation, data analysis, and other functions. Its flexibility and scala...
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KCS knowledge Base KCS knowledge Base is an intelligent knowledge repository that helps you leverage and utilize your team’s knowledge to provide customers with a better self-service...
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In today's changing digital landscape, customer service is no longer just about resolving customer queries—it’s about providing designed, efficient...
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Today, customer satisfaction can easily make or break a brand and call center services have become the backbone of customer engagement. For busines...
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Hey, Malaysian friends, are you ready to welcome a brand new partner? That's right, what I'm talking about is - an intelligent, humanoid robot that...
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The work order system improves operational efficiency through centralized management, automated processes, collaborative support, etc. Udesk, as an...
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In this globalized world, more and more companies are planning to expand overseas market for broader development. However, there are many challenge...
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Imagine this: Every time you do online shopping or seek advice, you can get a response pronto. Wouldn't that be amazing? In Malaysia, this sort of ...
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