How an Omni-Channel Customer Service System Restructures Enterprise Service Capabilities
When a user inquires about after-sales issues for a product on a brand's APP, only to be asked to repeat the problem description when transferred t...
297Search the whole station
When a user inquires about after-sales issues for a product on a brand's APP, only to be asked to repeat the problem description when transferred t...
297Against the backdrop of increasingly fierce competition in the dairy industry, consumers have become more stringent in their requirements for produ...
289In the digital era, the ways customers interact with enterprises have become increasingly diversified, ranging from traditional phone calls and ema...
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