Customer Service& Support BlogOverwhelmed by After-sales Calls? Udesk Intelligent Voice Robot Offers a Solution
"Hello, the number you are calling is currently busy. Please try again later..." When customers anxiously dial the after-sales hotline only to hear...
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"Hello, the number you are calling is currently busy. Please try again later..." When customers anxiously dial the after-sales hotline only to hear...
406
Traditionally, manufacturing workshops are thought to be filled with the roar of machines, where workers operate equipment intently. Everything the...
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Customer satisfaction is not a result of passive waiting, but a product of active design. As customer inquiries shift from "single-channel" to "omn...
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"Customers inquire via WhatsApp but have to switch to email for a response", "European and American customers complain about no response due to tim...
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Today, scenarios like "AI customer service responding to professional questions in seconds" and "enterprise assistants accurately extracting data" ...
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"No response to after-sales inquiries at 3 AM", "Customer wait times of 1 hour due to surging inquiries during peak seasons", "Repeated follow-ups ...
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Today, as digital service becomes a core competitiveness of enterprises, customer service systems have evolved from "cost centers" to "growth engin...
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"My package hasn’t moved for three days—was it lost or stuck?" When customers raise questions mixed with emotions and vague expressions, an intelli...
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When BYD's new energy vehicles hit the streets of Europe and the US, and when Gaussian robots serve cleaning scenarios in more than 40 countries wo...
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In an enterprise's customer service system, a ticketing system is an indispensable component. It not only standardizes service processes but also s...
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