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As smart home penetration surpasses 50%, consumer expectations for appliance after-sales service have shifted from "getting it fixed" to "fast, has...
244
In today's deeply integrated digital and real economies, the logistics industry—as critical infrastructure of the national economy—faces unpreceden...
433
In the financial and insurance industry, the quality of customer service is directly related to an enterprise's reputation and market competitivene...
201
In today's deeply integrated digital and real economies, the logistics industry—as critical infrastructure of the national economy—faces unpreceden...
192
In the wave of the digital economy, online customer service systems have evolved from being an "optional feature" for enterprise services to a "str...
207
Against the backdrop of the continuous expansion of population mobility, the average daily number of passengers served by transportation hubs has e...
406
In an increasingly competitive intelligent customer service landscape, the Udesk Omnichannel Customer Service System has carved out differentiated ...
321
Amid consumption upgrade and digital transformation, branded apparel chains are shifting from
272
In today’s world where customer experience fuels competitiveness, every business needs an intelligent, flexible, scalable customer service system. ...
254
The online education industry is undergoing a transformation from extensive growth to refined operations. Cloud call center systems, with their tec...
241
Customer Service& Support Blog