Customer Service& Support BlogIntelligent Customer Service Robot: The “Wise Magician” of Enterprise Services
In today’s era of surging digital transformation, the battlefield of enterprise services has long expanded from offline to online. Imagine a large ...
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In today’s era of surging digital transformation, the battlefield of enterprise services has long expanded from offline to online. Imagine a large ...
465
In the manufacturing industry, customer service quality is one of the key factors determining an enterprise’s competitiveness. As market competitio...
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"Customers inquire via WhatsApp but have to switch to email for a response", "European and American customers complain about no response due to tim...
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Today, scenarios like "AI customer service responding to professional questions in seconds" and "enterprise assistants accurately extracting data" ...
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"No response to after-sales inquiries at 3 AM", "Customer wait times of 1 hour due to surging inquiries during peak seasons", "Repeated follow-ups ...
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Today, as digital service becomes a core competitiveness of enterprises, customer service systems have evolved from "cost centers" to "growth engin...
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"My package hasn’t moved for three days—was it lost or stuck?" When customers raise questions mixed with emotions and vague expressions, an intelli...
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When BYD's new energy vehicles hit the streets of Europe and the US, and when Gaussian robots serve cleaning scenarios in more than 40 countries wo...
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In an enterprise's customer service system, a ticketing system is an indispensable component. It not only standardizes service processes but also s...
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In the manufacturing industry, enterprises are confronted with fierce market competition and ever-changing customer demands. To maintain competitiv...
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