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In 2025, as global business competition intensifies, overseas customer service systems have transformed from "cost centers" to "brand value engines...
283
In 2025, AI Agent applications are experiencing explosive growth, reshaping the global service industry at a rapid pace and emerging as an undeniab...
259
In 2025, as Industry 4.0 enters a deep development phase, work order systems have evolved from traditional "task recording tools" to "production-se...
201
In the wave of enterprise digital transformation, customer service voice robots have evolved from auxiliary tools to core engines for cost reductio...
250
In the 2025 digital competition, knowledge bases are no longer "add-ons" for enterprises, but core infrastructure supporting efficient customer ser...
255
At the foot of Mount Emei early in the morning, tourist Ms. Wang stared at her phone, worried. She wanted to climb the mountain with her parents bu...
309
In 2025, the global cross-border e-commerce market size is expected to exceed 12 trillion US dollars, with Chinese sellers accounting for 35% of th...
228
In the global enterprise service market, Zendesk holds a certain share thanks to its first-mover advantage, while Udesk has risen rapidly through l...
160
Driven by the wave of globalization, enterprise overseas expansion has become a trend. However, the journey overseas is not without obstacles—langu...
369
In today’s digital era, the healthcare industry is undergoing an unprecedented transformation. With the rapid development of technology, customer s...
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Customer Service& Support Blog